5

5

6 stars if I could. Brought in our Porsche Cayenne S (4.8L) for A/C diagnostics/ repair, valve cover gaskets, and an oil change. The team at Brazzeal was able to find the A/C leak that another specialized shop was not able to locate, and thus avoided a dreaded evap replacement, which usually requires removing the dash. Brazzeal's diagnostic report with photos provides clarity with pricing and peace of mind for current and future servicing. Their report was able to identify a valve cover leak, which ended up being an opportune time to include with the oil change. The team is also aware of specific nuances associated with servicing these 4.8s, such as the specific oil replacement level to prevent overfilling and damaging the engine. Brazzeal has saved us and our family thousands across several vehicles by being able to identify what actually needs servicing/replacing compared to broad quotes elsewhere. Their shop is extremely clean as well. Highly recommend. We will be returning to Brazzeal for all our future vehicle needs.

Thank you, Ryan, for the glowing review! It's great to hear that Brazzeal was able to exceed your expectations. Our team takes pride in providing thorough and accurate diagnostics to save our customers time and money. We're glad we could identify and address the specific needs of your Porsche Cayenne S while ensuring a high level of service. We appreciate your recommendation and look forward to serving you and your family in the future!

- Brazzeal Automotive
1

Called ahead to confirm they repair flat tires, and was told yes. Drove 15 minutes to their location for a slow leak. I clearly explained that I had already attempted a temporary fix and that the tire likely needed an internal patch. However, upon arrival, service was refused due to liability concerns. This could have been communicated over the phone and would have saved me the trip. Ended up wasting about 30 minutes for nothing. Disappointing experience.

5

Excellent service, prompt appointment, very clean and efficient sitting area, they also take my company’s maintenance program! Will definitely use again!

Thank you Cindy for the 5-star review! We're happy to hear that you had an excellent experience at our service center. It's great to know that you appreciated our efficient and clean facility. We look forward to serving you again in the future!

- Brazzeal Automotive
5

Everything went well during my first visit. Logan kept me informed of everything going on. They diagnosed my issue which I thought was a blown bulb, but they found out it was a connection issue. If they weren’t honest they could have charged me for a light because I really had no idea. I will be returning because it’s hard to find honest automotive shops.

Thank you, Roger, for your glowing review! We strive to provide honest and transparent service to all our customers, and we're thrilled to hear that Logan went above and beyond to diagnose and fix the issue with your vehicle. Your trust means the world to us, and we look forward to serving you again in the future!

- Brazzeal Automotive
5

I appreciate the call back regarding my low tire pressure. I also scheduled in an oil change. This is the first time I have not gone to my dealership for these services. I was very satisfied with the TPMS inspection. The service was excellent and saved me time from driving to my dealership and having to wait a longer time to get these services completed. Thank you

Mary, we're thrilled to hear about your positive experience at our shop! Thank you for choosing us for your tire pressure and oil change needs. We're here to provide excellent service and convenience, and we're glad we could save you time. Your satisfaction is our priority, and we look forward to serving you again in the future.

- Brazzeal Automotive
5

We love seeing five-star reviews like this one, Ethan! Thanks for taking the time to share your feedback with us. It’s customers like you that make our job wonderful. We look forward to serving you again soon!

- Brazzeal Automotive
5

Everyone at Brazzeal is so nice and helpful! They are very thorough and take your concerns seriously. We left feeling very happy and satisfied after our visit.

Thank you for taking the time to write such a kind review! We are thrilled to hear that you had a positive experience with us!

- Brazzeal Automotive
5

Logan and the team were great. Felt like they actually cared about helping. 10/10

Thank you Chris for the awesome 5-star review! We're so glad that you had such a great experience with us. Logan will be thrilled to hear your kind words. We look forward to serving you again in the future!

- Brazzeal Automotive
5

I had such a positive experience with Brazzeal Automotive. The staff and technicians are absolutely amazing, professional and nice. They really helped me out with the problem I had with my car. The technician did such amazing work. I cant thank them enough for helping me out. I definitely will recommend them to everyone I know.

Thank you Nickie for the glowing review! We are thrilled to hear about your positive experience at Brazzeal Automotive. It is our goal to provide excellent service and we are glad to know that our staff and technicians exceeded your expectations. We appreciate your recommendation and look forward to helping you and your loved ones with any future car needs!

- Brazzeal Automotive

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