5

Always friendly. Know what they are doing. Providing good service at reasonable prices

5

Everything went great during my last visit. Everyone is always very helpful.

5

I have always had outstanding service at Brazzeal Automotive. Everyone is professional, friendly and helpful. Their prices are also reasonable. I recommend them highly!

5

Great experience as always.

5

5

This auto shop felt very safe and trustworthy. They diagnosed my problems and are getting the parts to complete all my repairs.

5

5

5

4

I drove in with a flat tire, and the man behind the desk was courteous, professional, and respectful. He is also responsible for the 2 stars. He informed me the tire repair would take 2-3 hours, which having patched tires, I knew was much longer than is needed. I called in after 4 hours for a status. The man told me the tire was patched but hasn’t been balanced or put back on the car, because the crew went to lunch. It is now 1:30 PM, 4.5 hours later and it still isn’t completed. The people are nice, but my experience with actual service is very poor. Update…. I will modify my review. After speaking with the representative when paying, I do believe this delay was due to miscommunication on my part. I work near this shop which led them to believe I had more time than I did… I’ve updated my stars as well.

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